The guest app for hotels
More revenue. Better guest experiences.
Visby gives your hotel a guest app with your name on it. Sell more services, fill your tours and talk to every guest with ease.
Guests ask for it. Hotels earn from it.
Industry figures, then a Guest Revenue Score for your hotel.
room to grow spa, dining and extras revenue.
H2c Digital Hotel Operations Study, 2023is what OTAs typically take on a room.
Common OTA commission bandsIndustry figures are context, not a promise of results.
Guest Revenue Score
How much is each guest worth beyond the room?
Enter your hotel website and an email. We read the public homepage and estimate extra revenue from guests already staying with you. A revenue audit is usually paid. This one is free.
Extra spa, dining and tours
$31,536a year, for a 40-room hotelIllustrative: assumes about $12 of extras per occupied room-night today and a 25% lift. Not a promise. Change every assumption
See plans and pricing
This is what your guests see.
Your name, your colors, your offers. Guests scan the lobby QR and it opens on their phone — nothing to download.
Try a color
Sample hotel — nothing is saved.
From sign-up to your first guest
No developers, no app store, no waiting.
1Tell us your hotel
Name, city and color. Your guest app fills in as you type.
2Pick what guests can book
Spa, dining, late checkout — starter offers are ready to tick.
3Go live
Print your lobby QR, add the link to your guest emails, or put a button on your website. No app to build.
4Run the day from Today
Requests, guest chat and sales in one place for the whole team.
No app to build, nothing for guests to install
What guests and your team get, compared with the usual options.
| Your own app | Front desk & paper | Visby | |
|---|---|---|---|
| How guests get it | ✕ App Store download | Walk to the desk | ✓ Scan a QR |
| Your name and colors | ✓ | Printed cards | ✓ |
| Book spa, dining and extras | If you build it | When someone asks | ✓ Built in |
| Requests and chat | If you build it | ✕ Phone calls | ✓ One inbox |
| Time to launch | ✕ Months | — | ✓ Minutes |
| Cost to start | ✕ A development budget | Printing | ✓ Free |
Questions hotels ask
Still curious? Book a 30-minute demo, or set up your hotel and look around. It’s free.
Do guests need to download an app?
No. Guests scan your lobby QR or tap your guest link, and your stay opens on their phone. Travelers who already use Visby can open it there too — still in your brand.
How long does setup take?
Minutes. Add your name and city, pick your room types and a few things guests can book, then go live. Payments, your team and a local guide can come later.
What does it cost?
You choose between two plans. The Performance plan has no upfront fee — Visby earns a small share of what guests buy through checkout, so you pay only when you sell. The Platform plan is a flat monthly fee sized to your room count, with no commission on sales. Standard card processing applies to card payments on both. Tell us about your hotel and we will send the details for both.
Do I have to connect my booking system?
No. Add your room types by hand and you can go live today. Our Mews connection is in certification with Mews; if you use Mews, tell us and we will let you know when it is ready.
How do guests pay?
Guests can request anything for free. When you connect payments (Stripe), they can also pay by card in the guest app, and payouts go to your bank after standard card processing.
Can my team use it?
Yes. Invite your front desk and managers by email, and add kitchen staff once they have a Visby account. Requests and guest chat land in one inbox, so whoever is on shift can answer.
Can we have our own app in the App Store?
Yes, when you want one. It is optional: your guest app works the day you go live, and a named App Store listing uses the same stay.