Terms of Use
These Terms govern your use of the Visby mobile application and related services (the “Service”). By creating an account or using Visby, you agree to these Terms and our Privacy Policy.
1. The Service
Visby is an educational travel companion experience: learning content, collections (stamps / bites), social features, optional maps and Apple Watch features, and optional in-app purchases. Features may change over time.
2. Eligibility & accounts
- You must provide accurate signup information, including age band.
- If you are under 13, a parent or guardian must acknowledge signup and manage the Parent PIN for protected settings.
- You are responsible for keeping your login credentials secure.
- One person should not create accounts to evade bans or abuse limits.
3. Acceptable use
You agree not to:
- Harass, bully, exploit, or sexually solicit others
- Post illegal, hateful, or pornographic content
- Share others’ personal information without consent
- Cheat, hack, scrape, reverse engineer, or disrupt the Service
- Use Visby for medical, emergency, or professional advice (including HealthKit tips)
We may remove content, limit features, or suspend accounts that violate these Terms or create risk for other users.
4. User content
You retain rights to content you submit (photos, messages, nicknames). You grant Visby a non-exclusive license to host, process, and display that content as needed to operate the Service. You are responsible for having rights to content you upload. Other users may see content you share in chat or social features. Use report and block tools when needed.
5. In-app purchases & subscriptions
- Digital goods (Aura packs) and memberships are sold through Apple App Store and Google Play billing via Apple / Google.
- Prices are shown in the store sheet before you buy. Subscriptions auto-renew unless cancelled in your store account settings at least 24 hours before the period ends.
- Manage or cancel subscriptions in your Apple ID / Google Play subscription settings. Restoring purchases is available in Visby Settings.
- Consumable Aura packs are not restorable after use. Refunds are handled by Apple or Google under their policies.
6. Health, location & Watch features
Optional HealthKit and location features provide convenience and friendly wellness tips only. They are not medical devices or medical advice. Always location for Watch tips is optional. Do not rely on Visby for navigation safety, emergency response, or health decisions.
7. Intellectual property
Visby, our logos, game content, and software are owned by us or our licensors. You may not copy or redistribute our content except as allowed by the app’s normal use or with written permission.
8. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Learning content is for entertainment and education, not professional advice.
9. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, VISBY AND ITS OPERATORS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM OR (B) USD $50.
10. Account deletion & termination
You may delete your account at any time in Settings → Danger Zone → Delete account. We may suspend or terminate access for Terms violations or to protect users or the Service. Sections that by nature should survive (including IP, disclaimers, and liability limits) survive termination.
11. Changes
We may update these Terms. Continued use after the effective date means you accept the updated Terms. If you do not agree, stop using the Service and delete your account.
12. Contact
Email: hello@visbytravel.com
Privacy: hello@visbytravel.com
Web: https://www.visbytravel.com