- Visby for Hotels
- Visby vs Duve
Visby vs Duve
Visby vs Duve: hotel guest app comparison
Both are branded guest apps that open from a link with nothing to download. Duve is the fuller platform for check-in, ID checks, mobile keys and multi-channel messaging, with published plans from $120 a month.
Visby for Hotels is the quicker, lower-commitment start for independent hotels: free to start, set up yourself in minutes, and built around guests booking and paying for extras.
Side by side
From each company’s own website, checked October 2026. Features change, so confirm anything that decides it for you in a demo.
| Visby for Hotels | Duve | |
|---|---|---|
| How guests open it | Lobby QR or link opens in the phone browser. No download. | Web app opened from a link. No download. |
| Requests and chat | Requests and guest chat in one team inbox | One inbox for WhatsApp, SMS, email and OTA messages (Pro plan and up) |
| Upsells and extras | Spa, dining, late checkout and extras, bookable and paid by card in the app | Upsells and eCommerce (Premium plan) |
| Online check-in | Optional online check-in (registration card, card on file for extras) | Online check-in with ID and payment |
| Digital room keys | No digital keys | Mobile key connection, at extra charge |
| AI | AI answers guest questions in your hotel’s voice and hands off to your team | DuveAI auto-replies |
| Pricing | Free to start (Visby takes a small share of sales), or a flat monthly plan with no commission | Published monthly minimums: Basic $120, Pro $150, Premium $200; Enterprise by quote. SMS, WhatsApp and mobile keys cost extra. |
| Best for | Independent and boutique hotels that want a branded guest app live this week | Hotels, groups, hostels and rentals that want check-in, messaging and upsells from one vendor |
What Duve is
Duve is a guest experience platform that runs the stay from one link, check-in to checkout. Its guest app is web-based: guests open it from a link. It covers online check-in with ID and payment, a branded guest app, one inbox for WhatsApp, SMS, email and OTA messages, upsells, mobile keys and AI auto-replies (DuveAI). It sells to independent hotels, groups and chains, hostels and vacation rentals.
Where each one is stronger
Choose Duve if
- You want online check-in with ID checks and mobile keys from the same vendor.
- You run vacation rentals or hostels alongside hotels.
- You want WhatsApp, SMS, email and OTA messages in one inbox.
- You want to see prices on the website before talking to anyone.
Choose Visby if
- You want to start without a monthly fee. On Visby’s Performance plan you pay a small share of what guests buy instead.
- You want to set it up yourself today, without connecting a PMS first.
- Selling extras is the point. Bookable, paid extras come with Visby from day one; on Duve they are in the Premium plan.
- You want guests to plan their days in it, with a local guide and a shared trip board for their group.
Sources
Also compared: Visby vs Canary Technologies, Visby vs Bookboost, Visby vs STAY, Visby vs Akia. Or see the full roundup.
Questions hotels ask
Straight answers. For anything else, book a 30-minute demo or email hello@visbytravel.com.
Is Visby for Hotels a Duve alternative?
Yes, for independent and boutique hotels. Both give guests a branded web app from a link or QR code. Visby is free to start and self-serve; Duve covers more of the front desk, such as ID checks and mobile keys.
Does Duve need an app download?
No. Duve says its guest app is fully web-based and guests open it from a link. Visby for Hotels works the same way.
How much does Duve cost?
Duve publishes monthly minimum packages: Basic $120, Pro $150 and Premium $200, with Enterprise by quote. Mobile keys, SMS and WhatsApp messages carry extra charges (Duve pricing page, October 2026).
How much does Visby for Hotels cost?
Two plans. The Performance plan has no upfront or monthly fee: Visby earns a small share of what guests buy through checkout. The Platform plan is a flat monthly fee sized to your room count, with no commission on sales. Standard card processing applies on both.