1. Visby for Hotels
  2. Visby vs STAY

Visby vs STAY

Visby vs STAY: hotel guest app comparison

Updated October 2026 · By the Visby for Hotels team. We make Visby, so we say where other tools are the better fit.

Short answer

STAY is built for hotel chains and offers a web app, a native app or an embedded app, with ordering, bookings and an AI concierge. Prices are not published.

Visby for Hotels is built for independent hotels: free to start, self-serve and web-first, with a named App Store app as an option later.

Side by side

From each company’s own website, checked October 2026. Features change, so confirm anything that decides it for you in a demo.

Visby for HotelsSTAY
How guests open itLobby QR or link opens in the phone browser. No download.Web app from a QR code, native iOS and Android app, or embedded in your app
Requests and chatRequests and guest chat in one team inboxRequests and concierge chat
Upsells and extrasSpa, dining, late checkout and extras, bookable and paid by card in the appBookings for restaurants, spa and activities; food and drink ordering; upselling
Online check-inOptional online check-in (registration card, card on file for extras)Ask STAY
Digital room keysNo digital keysAsk STAY
AIAI answers guest questions in your hotel’s voice and hands off to your teamAI concierge
PricingFree to start (Visby takes a small share of sales), or a flat monthly plan with no commissionNot published
Best forIndependent and boutique hotels that want a branded guest app live this weekHotel chains and resorts, especially ones that want native apps

What STAY is

STAY calls itself the guest experience platform for hotel chains. Hotels can run it as a web app guests open from a QR code, a native iOS and Android app, or an app embedded in their own. It covers bookings for restaurants, spa and activities, food and drink ordering, requests, concierge chat, upselling, an AI concierge, feedback, a hotel directory with maps and a destination guide. RealTime Reservation acquired STAY in June 2026.

Where each one is stronger

Choose STAY if

  • You want native iOS and Android apps as a core part of the product.
  • You run a chain and want one platform across many hotels.
  • You want food and drink ordering across several outlets.

Choose Visby if

  • You are an independent hotel and want to start free, without a sales cycle.
  • You want to set it up yourself in minutes.
  • You want a native app only later, if at all. With Visby it is optional and uses the same guest experience.

Questions hotels ask

Straight answers. For anything else, book a 30-minute demo or email hello@visbytravel.com.

Is Visby for Hotels a STAY alternative?

For independent and boutique hotels, yes. STAY is built for chains and leans on native and embedded apps. Visby is web-first, free to start and set up in minutes.

Does STAY need an app download?

Not necessarily. STAY offers a web app guests open from a QR code, as well as native iOS and Android apps. Visby for Hotels opens in the browser.

How much does STAY cost?

STAY does not publish prices on its website (October 2026).

How much does Visby for Hotels cost?

Two plans. The Performance plan has no upfront or monthly fee: Visby earns a small share of what guests buy through checkout. The Platform plan is a flat monthly fee sized to your room count, with no commission on sales. Standard card processing applies on both.

See your hotel in Visby

Free to start. Guests just scan a QR.